Terms of Service

Effective Date: August 23, 2026

Welcome to ELOR Fragrances. These Terms of Service (“Terms”) govern your access to and use of the ELOR Fragrances website and your purchase of our products.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. General Information

This website is operated by ELOR Fragrances (“ELOR,” “we,” “us,” or “our”), a fragrance business based in Canada.

Throughout these Terms, “you” and “your” refer to the person accessing our website or purchasing our products.

We reserve the right to update, modify, or replace these Terms at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, subject to applicable law.

2. Eligibility

By using our website, you represent that:

  • You are at least the age of majority in your province or territory of residence, or you are using the website with the permission and supervision of a parent or legal guardian where permitted by law.
  • You have the legal capacity to enter into these Terms.
  • The information you provide to us is accurate and complete.
  • You will use our website in compliance with applicable laws.

3. Products and Fragrance Descriptions

ELOR Fragrances offers perfumes, fragrance oils, perfume soaps, car perfumes, discovery packs, and other fragrance-related products.

We make reasonable efforts to ensure that product descriptions, photographs, scent notes, colors, and other product information are accurate.

However:

  • Fragrance descriptions are intended to communicate the character and scent profile of a fragrance.
  • Actual scent perception may vary from person to person.
  • Product colors and packaging may appear slightly different depending on lighting, photography, and your device.
  • Product availability may change without notice.
  • We reserve the right to correct errors in product descriptions, pricing, and availability.

Inspired Fragrances

Some ELOR fragrances are inspired by the scent profiles or styles of well-known fragrances. Unless expressly stated otherwise, ELOR Fragrances products are independently branded and are not affiliated with, endorsed by, sponsored by, or manufactured by the brands whose fragrances may serve as inspiration.

4. Orders and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an email confirming that we have received your order. This confirmation does not necessarily mean that your order has been accepted or that the products have been shipped.

We reserve the right to accept, decline, or cancel an order for reasons including:

  • Product availability.
  • Pricing or listing errors.
  • Suspected fraud or unauthorized transactions.
  • Incorrect shipping or billing information.
  • Suspected misuse of our website.
  • Other reasonable business or legal considerations.

If we cancel an order after payment has been received, we will issue a refund for the amount paid for the cancelled order, subject to applicable law.

5. Pricing and Payment

All prices displayed on our website are in Canadian dollars (CAD), unless otherwise stated.

Applicable taxes, shipping fees, and other charges will be displayed at checkout where applicable.

We reserve the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been accepted, except where correction is required by law or due to an obvious error.

Payment must be completed through the payment methods available at checkout.

By submitting payment information, you represent that you are authorized to use the payment method provided.

6. Shipping and Delivery

We aim to process and ship orders within the timeframe indicated on our website or at checkout.

Delivery times are estimates and may vary depending on the shipping destination, carrier delays, weather, holidays, and other circumstances beyond our control.

ELOR Fragrances is not responsible for delays caused by shipping carriers, customs, incorrect addresses, or other circumstances outside our reasonable control.

You are responsible for providing accurate shipping information at checkout.

If an order is returned to us because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment where permitted by law.

For further information, please refer to our Shipping Policy.

7. Returns, Refunds, and Exchanges

Our Return and Refund Policy explains the conditions and procedures for returning products, requesting refunds, and handling damaged or incorrect orders.

Please review our Return and Refund Policy before making a purchase.

Nothing in these Terms limits any rights or remedies you may have under applicable consumer protection laws.

8. Product Use and Safety

Our products are intended for their stated fragrance or cosmetic purposes.

Please follow all product labels and usage instructions.

For your safety:

  • Avoid contact with eyes.
  • Do not ingest fragrance products.
  • Keep products away from children and pets.
  • Keep fragrance products away from open flames and excessive heat.
  • Discontinue use if irritation or an adverse reaction occurs.
  • If you have known allergies or sensitivities, review the ingredients and seek appropriate professional advice before use.

Fragrance products may contain ingredients that can cause allergic reactions or skin irritation in some individuals.

ELOR Fragrances is not responsible for adverse reactions arising from improper use, failure to follow product instructions, or undisclosed personal sensitivities, except where liability cannot legally be excluded or limited.

9. Intellectual Property

All content on the ELOR Fragrances website, including but not limited to:

  • Brand name and logo.
  • Product names and descriptions.
  • Photographs and videos.
  • Website design and layout.
  • Graphics, artwork, and written content.
  • Marketing materials.

is owned by or licensed to ELOR Fragrances and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, publish, or use our content for commercial purposes without our prior written permission.

You may view and use our website for personal, non-commercial purposes only.

10. Prohibited Uses

You agree not to use our website:

  • For any unlawful or fraudulent purpose.
  • To violate applicable laws or regulations.
  • To interfere with the security or operation of our website.
  • To attempt unauthorized access to our systems.
  • To copy or reproduce our website content without permission.
  • To upload malicious code, viruses, or harmful material.
  • To impersonate another person or business.
  • To submit false or misleading information.
  • To engage in activities that could harm ELOR Fragrances or its customers.

We reserve the right to restrict or terminate access to our website if we reasonably believe these Terms have been violated.

11. Customer Reviews and User Content

If you submit a product review, testimonial, photograph, comment, or other content to ELOR Fragrances, you represent that:

  • The content is truthful and based on your own experience.
  • You have the necessary rights and permissions to submit the content.
  • The content does not violate any applicable law or the rights of another person.
  • The content does not contain harmful, defamatory, or inappropriate material.

By submitting content, you grant ELOR Fragrances a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and share that content for business, marketing, and promotional purposes, subject to applicable law and any permissions required.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services.

These third-party services may include payment providers, shipping services, social media platforms, and other business tools.

We do not control or guarantee the content, availability, security, or privacy practices of third-party websites.

Your use of third-party services is subject to their own terms and policies.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • Our website will always be available or uninterrupted.

  • Our website will be free of errors or security vulnerabilities.

  • Product information will always be completely accurate or current.

  • The website will be free from viruses or other harmful components.

However, nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, ELOR Fragrances and its owners, employees, representatives, and service providers will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or purchase of our products.

This includes, where legally permitted, loss of profits, business interruption, or loss of data.

Nothing in these Terms limits liability for matters that cannot legally be limited or excluded, including applicable consumer protection rights, liability arising from our own negligence where applicable, or other non-excludable legal obligations.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ELOR Fragrances, its owners, employees, and representatives from claims, losses, damages, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms.
  • Your misuse of our website.
  • Your violation of applicable laws.
  • Your infringement of another person's rights.
  • Your unauthorized use of our website or content.

This provision applies only to the extent permitted by law.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for more information.

17. Governing Law

These Terms are governed by the laws of the province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our website will be subject to the jurisdiction of the courts of Ontario, Canada, subject to any mandatory consumer protection rights or other applicable legal requirements.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable, where permitted by law.

The remaining provisions will continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies displayed on our website, constitute the agreement between you and ELOR Fragrances concerning your use of our website and purchase of our products.

If there is a conflict between these Terms and a mandatory legal requirement, the applicable legal requirement will prevail.

20. Contact Us

If you have any questions about these Terms of Service, please contact us.

ELOR Fragrances
Email: elorfragrances@gmail.com
Website: www.elorfragrances.ca
Location: Toronto, Canada

Thank you for choosing ELOR Fragrances.